Effective Date: August 17, 2026
MoveWell Moving LLC dba MoveWell Moving Supplies ("MWMS," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices you have regarding your information when you visit our website or use our rental services.
We may collect information that you voluntarily provide to us when you:
Submit a rental request;
Request a quote;
Contact us;
Create an account, if applicable;
Make a reservation;
Make a payment; or
Otherwise communicate with MWMS.
Depending on how you interact with us, this information may include:
Name;
Phone number;
Email address;
Billing or payment information;
Delivery or pickup address;
Rental dates;
Rental equipment requested;
Communication preferences;
Information you provide in messages or forms; and
Other information necessary to provide our services.
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, pages visited, approximate location, and information about how you interact with our website.
We may use information we collect to:
Process and manage rental requests;
Confirm reservations;
Arrange equipment delivery and pickup;
Process payments;
Communicate with you about your rental;
Respond to questions and customer-service requests;
Provide quotes and information you request;
Manage our business and improve our services;
Maintain and improve our website;
Prevent fraud, misuse, or unauthorized activity;
Maintain business and financial records;
Comply with legal obligations; and
Send promotional or marketing communications when permitted and appropriate.
We will not use your personal information for purposes that are materially different from those described in this Privacy Policy without providing additional notice when required by applicable law.
Payments may be processed through third-party payment processors.
MWMS generally does not directly store complete credit card or debit card numbers on our own systems. Payment information may be collected and processed by the payment provider according to that provider's privacy policy and terms.
Examples of payment providers we may use include [Stripe / Venmo / PayPal / other].
We do not sell your personal information.
We may share information when reasonably necessary to operate our business and provide services, including with:
Payment processors;
Website hosting and website service providers;
Form and scheduling providers;
Delivery or transportation providers;
Technology and software providers;
Professional advisors such as accountants, attorneys, or insurance providers;
Government authorities when required by law; or
Other service providers acting on our behalf.
We may also disclose information when reasonably necessary to protect the rights, property, or safety of MWMS, our customers, or others.
Our website and business operations may use third-party services to provide hosting, forms, analytics, payments, communications, scheduling, or other functionality.
These providers may process information according to their own privacy policies and terms.
Our website may be hosted or supported by Google.
Our website may use cookies and similar technologies to:
Operate the website;
Remember certain preferences;
Understand how visitors use the website;
Improve website performance; and
Measure the effectiveness of our marketing.
Third-party services, including analytics or advertising providers, may also use cookies or similar technologies.
You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect some website functionality.
If you provide your phone number or email address, we may use it to communicate with you regarding your rental, reservation, account, payment, delivery, pickup, or other services you have requested.
If you separately opt in to marketing communications, you may unsubscribe from those communications by following the instructions included in the message or by contacting us.
You may continue to receive necessary service-related communications even if you opt out of marketing communications.
We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business and financial records, resolve disputes, enforce agreements, and comply with legal or regulatory requirements.
The length of time information is retained may vary depending on the type of information and the reason it was collected.
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Our website and rental services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.
Our website may contain links to third-party websites or services.
MWMS is not responsible for the privacy practices, content, security, or policies of third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit.
Depending on applicable law, you may have certain rights regarding your personal information, which may include the right to:
Request access to personal information we maintain about you;
Request correction of inaccurate information;
Request deletion of certain information;
Opt out of certain marketing communications; or
Ask questions about how we use your information.
To make a privacy-related request, contact us using the information below.
We may need to verify your identity before completing certain requests.
MWMS is based in Iowa and provides services primarily within Iowa.
We will handle personal information in accordance with applicable federal and Iowa law.
If additional privacy rights become applicable to MWMS based on changes in applicable law, the nature of our business, or the jurisdictions in which we operate, we will update this Privacy Policy as appropriate.
We may update this Privacy Policy from time to time.
When we make changes, we will update the "Effective Date" at the top of this policy.
We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.
If you have questions about this Privacy Policy or how MWMS handles personal information, please contact us:
MoveWell Moving LLC
Grimes, IA 50111
Email: movewellmovingsupplies@gmail.com
Website: www.movewellmoving.com